You can cancel your account at any time; however if you cancel your account the day an order has been processed this cancellation will not stop the order currently being prepared or shipped.
Please know you cannot cancel your account on the same day as your order process date. To cancel your account you can call us between the hours of 5:00 AM PST and 6:00 PM PST. If you are unable to reach a loyalty agent during business hours please leave a message with your account information and we can confirm the account cancellation with the voicemail.
If you have further questions, concerns, or need additional help, please feel free to reach out. Our knowledgeable support team is happy to assist you. To get in touch, please use one of the contact options below: