Why is it a 28 day subscription cycle? Follow
Consistency is key with supplementation, since the exact number of days in a month vary we provide you with a 28 day or 4 week supply to help ensure consistency within your supplement regimen.
You are always welcome to modify your next order date as needed. You can change your next order date by up to 2 weeks via your dashboard or you can call, email, chat or schedule an appointment with us for further assistance. However, please know by changing your ship date you will not receive a reorder reminder email. A reminder email is only sent in cadence with the 28-day subscription cycle; anytime a custom date is selected by the customer we do not send a reminder email -as a specific process and ship date was selected. It is important to maintain awareness around your subscription, your next order date is also available in the banner of your portal when you log in to your account
If you have any further questions, concerns, or need additional help, please feel free to reach out. Our knowledgeable support team is happy to assist you. To get in touch, please use one of the contact options below:
- You can open a ticket
- Email us at email@example.com
- Call us at +1 (800) 983-3887
- Live Chat
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